Frequently Asked Questions

WHAT PAYMENT OPTIONS DO YOU ACCEPT?

We accept Visa, MasterCard, American Express, and Discover cards. You can also choose to pay with Apple Pay.

HOW CAN I BE FEATURED ON YOUR PAGE?

We would love to feature our CTN It Girls on our page! Just be sure to follow us on Instagram at @Close2naked and tag us in your post with the hashtag #Ctnitgirl.

WHERE CAN I BUY CLOSE TO NAKED?

All Items are sold Exclusively on our website, Close2Naked.com. Grab yours!

SHIPPING (DOMESTIC) RATES

STANDARD (3 to 5 business days): $10 and up based on weight.

PRIORITY (2 to 3 business days): $15 and up based on weight

EXPRESS (1 to 2 business days): Calculated by carrier.

WHEN WILL MY ORDER ARRIVE?

Domestic orders typically arrive 3-5 business days after your order is processed. Processing typically takes 1-2 weeks (our pieces are all handmade with love, so we're definitely worth the wait)!

WHAT IF MY ITEMS ARE STOLEN?

We are not responsible for lost, stolen or damaged packages. However, we do offer Signature Release at checkout for extra protection!

HOW CAN I EDIT MY SHIPPING ADDRESS?

We can only edit shipping addresses for small spelling and grammatical errors but can’t change the address completely. We can cancel your order if you entered the wrong address just contact us ​at ​Close2naked.com/contactus​. ​Unfortunately, if a customer enters the address incorrectly and the package is returned to us, we will need to charge the customer for re-shipping the item.
Please double check your address before placing your order.

CAN I MAKE ADJUSTMENTS TO MY ORDER AFTER IT IS PLACED?

We can’t make any promises, but we’ll give it our best shot. Email us ASAP at ​Close2naked.com​​/contactus for any changes regarding size, color, style, shipping address, or order cancellation. Unfortunately, we can’t add items to your order after it’s already been placed, so you would have to order again.

WHAT IS YOUR EXCHANGE/ RETURN POLICY?

Unfortuantely, we do not offer any exchanges or returns at this time.